Terms And Conditions For Sentimo

Last Updated: 2024-03-09

  1. Introduction

    Welcome to Sentimo. These Terms and Conditions ("Terms") govern your use of the Sentimo service, including any associated websites, APIs, applications, and content (collectively, the "Service"). By accessing or using the Service, you acknowledge and agree to these Terms, and consent to the collection and use of your information as set forth in our Privacy Policy.

  2. Service Description

    Sentimo specializes in sentiment analysis services. Our offerings include automated review moderation, AI-driven sentiment analysis, advanced sarcasm detection, API integration, and other related digital services. The Service is designed to assist businesses and individuals in understanding customer sentiments and improving customer engagement strategies.

  3. Subscription Plans and Limitations

    Sentimo offers various subscription plans tailored to meet the needs of different users. Each subscription plan has its own set of features, usage limits, and support levels. The specific details of each plan, including the number of analyses, type of support provided, and any additional features, are available on the individual subscription pages on our website.

    All subscription plans are subject to automatic renewal at the end of each subscription period. Users have the flexibility to cancel their subscription at any time. Following cancellation, access to the service will continue until the end of the current billing period. For changes or updates to subscription plans, users will be notified accordingly, and such changes will take effect from the next billing cycle.

    Please refer to the specific subscription page on our website for detailed information about the features and limitations of each plan. We reserve the right to modify subscription plans, including features and pricing, to better meet the evolving needs of our users and our business.

  4. User Obligations

    1. Account Registration: Users must provide accurate and complete information when creating an account and keep this information up-to-date. Responsible for maintaining the confidentiality of account credentials.
    2. Data Submission: Users are responsible for the accuracy and legality of the data they submit for analysis. Sentimo is not responsible for the content of user-submitted data.
    3. Compliance with Laws: Users must use the Service in compliance with all applicable local, state, national, and international laws and regulations.
  5. Intellectual Property Rights

    All intellectual property rights related to the Service, including software, trademarks, documentation, and content, are the exclusive property of Sentimo or its licensors. Use of the Service does not grant users any rights to Sentimo's intellectual property, except for a limited license to use the Service as provided under these Terms.

  6. Prohibited Uses

    Users are prohibited from engaging in activities that: (a) infringe upon the intellectual property rights of Sentimo or others; (b) involve the transmission of unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material; (c) involve the transmission of material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law or regulation; (d) involve the use of the Service to send unauthorized advertising or spam; or (e) attempt to gain unauthorized access to other computer systems via the Service.

  7. Privacy and Data Protection

    Sentimo respects your privacy and is committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, disclose, and safeguard your data. By using the Service, you agree to the terms of our Privacy Policy.

  8. Limitation of Liability

    To the maximum extent permitted by law, Sentimo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; or (iii) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

  9. Modifications to the Terms

    We reserve the right to modify or replace these Terms at any time in our sole discretion. If we make changes that are material, we will let you know by posting on our website, through the Service, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period after which the new terms will take effect. If you disagree with our changes, then you should stop using the Service within the designated notice period.

  10. Governing Law

    These Terms and any action related thereto will be governed by the laws of Québec, Canada, without regard to or application of its conflict of law provisions or your state or country of residence. All claims, legal proceedings, or litigation arising in connection with the Service will be brought solely in Québec, Canada, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.

For any questions or concerns regarding these Terms, please contact us.