About Sentimo
Review management built to help teams take action
Sentimo brings review scoring, moderation, replies and care actions into one workflow for teams managing customer feedback across stores, brands and locations.
Cyril Ekoule
Founder of Sentimo
After more than 10 years designing ecommerce platforms, APIs and integrations, Cyril Ekoule founded Sentimo to build a review management product teams could rely on. That experience shapes how we approach the product: practical automation, reliable integrations and clear control over every workflow.
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Why I built Sentimo
After more than a decade building complex ecommerce systems, I wanted to take what I had learned about reliability, integrations and scale and use it to build a product of my own.
Sentimo started from a simple observation: collecting more reviews was not the real problem. Teams were still spending time moderating feedback, writing repetitive replies, preserving a consistent voice and deciding what should happen next.
We are building Sentimo to make those operations easier to trust and easier to scale—without adding another disconnected system for teams to manage.
Our approach
How we build Sentimo
Built for real operations
Workflows designed around review volume, integrations and the work teams handle every day.
Automation with control
Repetitive work is automated while your team keeps clear control over rules, replies and decisions.
Reliable by design
Maintainable systems and integrations that fit your existing stack instead of creating another disconnected workflow.