Multilingual analysis for global teams
Score and moderate feedback in multiple languages with the same standards and workflows.
Consistent scoring across languages
Auto-translation workflows
Global-ready moderation rules
Multilingual Analysis
Moderate and score feedback in any language with consistent rules.
Operate globally with confidence
- Detect tone and intent across languages.
- Keep policies consistent worldwide.
- Support international CX teams.
Operate globally with confidence
Key outcomes your team gets immediately.
Detect tone and intent across languages.
Keep policies consistent worldwide.
Support international CX teams.
How it works
Detect language
Sentimo identifies the language automatically.
Score & moderate
Signals are applied consistently across languages.
Respond
Teams reply in the right language or translate.
Best for
Practical scenarios where this feature delivers immediate value.
Global brands
Multi-region support teams
Marketplaces with international sellers
Explore other features
Build a complete workflow across moderation, responses, and insights.
Flexible Moderation Rules
Automate moderation with rules that match your brand standards and reduce manual reviews.
Four Scoring Signals
Explain every review with four signals so teams know what to act on.
AI Responses
Reply faster with on-brand drafts your team can approve in seconds.
Review Validator Widget
Improve review quality before submission with smart rewrite suggestions.
Ready to activate Multilingual Analysis?
We will help you configure it in days, not weeks.