Community Intelligence

Keep blog conversations healthy and on-brand

Sentimo moderates blog comments, surfaces themes, and suggests on-brand replies so lean marketing teams scale community engagement.

Spam and toxicity detection at scale

AI suggestions for thoughtful engagement

Topic clustering across posts

Blog Comments illustration
Blog Comments

Dedicated workflow for blog comments.

Supported sources
  • CMS comment streams
  • Community platforms and forums
  • Newsletter replies and reactions
  • CSV uploads and API feeds

Community moderation without the noise

Transform unstructured discussions into actionable content intelligence for marketing teams.

Unified comment inbox with sentiment and risk scoring.

Auto-labeling of topics, questions, and feature requests.

Routing for legal, PR, or support escalation when needed.

Protect your community with smart moderation

Sentimo flags risky content, spam, and sensitive data so your team stays focused on real conversations.

Spam & abuse detection

Catch toxic language, bots, link spam, and irrelevant promotions.

Topic-sensitive rules

Apply stricter guardrails on high-risk topics like pricing or security.

Moderator workspaces

Review edge cases with AI explanations and bulk actions.

Flexible rules for community goals

Tune moderation based on the outcomes you value most—brand safety, engagement, or education.

Content marketing teams prioritize sentiment to spotlight advocates and success stories.

Support-led blogs weight constructiveness to capture actionable questions and fixes.

Community forums emphasize respect and sarcasm to keep discussions healthy.

Four signals that explain every comment

Score each comment so your team can prioritize responses and keep discussions healthy.

Sentiment

How positive or negative the comment feels overall.

“This tutorial saved me hours.” → strongly positive

Respect

Whether the language is civil and appropriate for public display.

“You’re clueless, this is useless.” → low respect

Constructiveness

How actionable the feedback is for your content or product teams.

“Add a section about pricing.” → high constructiveness

Sarcasm

Whether the message is ironic or sarcastic (can distort sentiment).

“Amazing, another breaking change.” → high sarcasm

AI-assisted engagement

Draft friendly, on-brand responses and suggested next steps for your community team.

  • Tone presets for educational, supportive, or firm replies.
  • Suggested FAQ links or product updates to share.
  • Auto-translation workflows for global audiences.

Sample response

““Appreciate you sharing this! We’re glad the article helped—if there’s a topic you want us to cover next, tell us.””

Connect the dots across commenters

Recognize repeat contributors, advocates, and recurring concerns across multiple posts.

Group comments by author or theme to prioritize follow-up.

Identify serial spammers or repeat questions.

Track sentiment shifts across campaigns or launches.

How Sentimo handles blog comments

From ingestion to engagement in a single workflow for marketing teams.

Step 1
Ingest comments

Connect your CMS or import comment feeds via CSV or API.

Step 2
Moderate & tag

AI scores sentiment, respect, constructiveness, and sarcasm, flags spam, and tags topics automatically.

Step 3
Engage & learn

Approve AI replies and share content insights with marketing.

Content intelligence for marketing

Use comment insights to shape your content calendar, product messaging, and SEO priorities.

Questions your audience keeps asking (and content they want next).

Hot topics that drive engagement and shares.

Signals of confusion, friction, or feature demand.

Marketing teams use Sentimo to

  • Scale community moderation without slowing publishing.

  • Turn audience questions into new blog or help center content.

  • Highlight advocates and nurture loyal readers.

Typical impact

50%

Less time spent on spam

2x

Faster community response time

Weekly

Content insight summaries

Explore other UGC types

Each workflow is tuned to the content you manage today, with new types coming soon.

Product Reviews

Sentimo moderates every review, drafts AI responses, and connects customer context so lean CX teams move faster without hiring more agents.

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Frequently asked questions

Quick answers about how Sentimo works with blog comments.

Sentimo analyzes blog comments from CMS platforms, forums, newsletters, and custom sources via CSV or API.

It scores sentiment, respect, constructiveness, and sarcasm, then applies your rules to flag spam or risky content.

Yes. Sentimo drafts on-brand responses that your team can approve or edit before publishing.

Ready to activate Sentimo for Blog Comments?

We will help you configure moderation, AI responses, and Insight Reports within days.