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Back to homeSentimo brings blog comments into one workflow: ingest, screen, score, review, and respond. Teams can see what is spam, what needs moderation, and which comments deserve an answer.
One clear flow from review intake to moderation and reply.
1. Ingest comments
Connect your CMS or import comment feeds so new comments enter one workflow.
2. Screen and score
Each comment is checked for spam and scored across sentiment, respect, constructiveness, and sarcasm.
3. Review edge cases
Teams can approve safe comments quickly and inspect only the ones that need moderation.
4. Reply and learn
Draft replies, approve them when needed, and reuse structured comment data across content and community teams.
Sentimo checks each comment against your moderation rules, then decides whether it can pass, should be reviewed, or needs escalation.
Spam and abuse screening
Catch toxic language, bots, link spam, and off-topic promotions before they distract moderators.
Human review queue
Send edge cases to moderators with the scores and context that explain why they need attention.
Comment history
Keep a visible record of status changes, moderation decisions, and repeat patterns over time.
Set thresholds and actions based on the four signals, then adapt them by source, content type, or community policy.
Score each comment so your team can prioritize responses and keep discussions healthy.
Signal 01
How positive or negative the comment feels overall.
“This tutorial saved me hours.” → strongly positive
Signal 02
Whether the language is civil and appropriate for public display.
“You’re clueless, this is useless.” → low respect
Signal 03
How actionable the feedback is for your content or product teams.
“Add a section about pricing.” → high constructiveness
Signal 04
Whether the message is ironic or sarcastic (can distort sentiment).
“Amazing, another breaking change.” → high sarcasm
Once a comment is screened and scored, Sentimo can draft a reply your team can approve, edit, or send.
Sample response
““Appreciate you sharing this! We’re glad the article helped—if there’s a topic you want us to cover next, tell us.””
When available, Sentimo links repeat contributors and recurring topics so moderators respond with better context.
Once comments are structured, teams can reuse recurring questions and topic signals without rereading everything manually.
Quick answers about how Sentimo works with blog comments.
Each workflow is tuned to the content you manage today, with new types coming soon.
Sentimo brings reviews into one workflow: ingest, score, moderate, review, and respond. Teams can see why a review is flagged, what needs attention, and when a reply is ready.
We will help you configure moderation, AI responses, and Insight Reports within days.