Four signals that remove guesswork
Every review and comment is scored with clear definitions so teams can act fast and consistently.
Sentiment for overall emotion
Respect for civility and safety
Constructiveness for actionability
Sarcasm to avoid false positives
Four Scoring Signals
Explain every review with four signals so teams know what to act on.
Explainable, consistent scoring
- Every score includes a reason and example.
- Filters and alerts built on each signal.
- Consistent scoring across channels.
Explainable, consistent scoring
Key outcomes your team gets immediately.
Every score includes a reason and example.
Filters and alerts built on each signal.
Consistent scoring across channels.
How it works
Analyze text
AI reads the content and detects tone and intent.
Score signals
Sentiment, respect, constructiveness, and sarcasm are computed.
Trigger actions
Rules decide what to approve, flag, or escalate.
Best for
Practical scenarios where this feature delivers immediate value.
Teams that need fast triage
Moderation policies based on multiple signals
Leaders who want explainable AI
Explore other features
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AI Responses
Reply faster with on-brand drafts your team can approve in seconds.
Review Validator Widget
Improve review quality before submission with smart rewrite suggestions.
Customer Context
See a customer’s full feedback history to spot patterns fast.
Ready to activate Four Scoring Signals?
We will help you configure it in days, not weeks.