Insights

Insight Reports that drive decisions

Automated summaries of trends, risks, and opportunities shared with CX, product, and marketing leaders.

Recurring summaries on schedule

Actionable themes and risks

Shared across teams

Insight Reports illustration
Insight Reports

Automated summaries that turn feedback into clear actions.

Less manual analysis, more action
  • Spot emerging issues before they grow.
  • Use customer language for marketing and content.
  • Align teams around shared insights.

Less manual analysis, more action

Key outcomes your team gets immediately.

Recurring summaries Actionable themes Shared across teams

Spot emerging issues before they grow.

Use customer language for marketing and content.

Align teams around shared insights.

How it works

Step 1
Aggregate signals

Sentimo compiles signals across channels.

Step 2
Summarize themes

Reports highlight key trends and risks.

Step 3
Distribute

Share via dashboards or exports.

Best for

Practical scenarios where this feature delivers immediate value.

Leadership reporting

Product planning

Marketing messaging

Explore other features

Build a complete workflow across moderation, responses, and insights.

Flexible Moderation Rules

Automate moderation with rules that match your brand standards and reduce manual reviews.

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Four Scoring Signals

Explain every review with four signals so teams know what to act on.

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AI Responses

Reply faster with on-brand drafts your team can approve in seconds.

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Review Validator Widget

Improve review quality before submission with smart rewrite suggestions.

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Ready to activate Insight Reports?

We will help you configure it in days, not weeks.