Insight Reports

Turn review reading into a useful summary

Bring feedback from a reporting period into a structured summary. Review the scores, product or service feedback and improvement suggestions, then share the report with your team by email.

Reports scoped to a reporting period
Summaries grounded in available reviews
Consult reports in Sentimo and receive them by email

See how this capability fits your current review workflow.

Sample report · Example reporting period
Executive summary

Customers appreciate the bag’s capacity. Delivery delays appear in the feedback reviewed for this period.

Product feedback

“The bag fits everything I need.”

Improvement suggestion

Review delivery communication alongside the reported delays.

Illustrative example

Illustrative example · Sample content and results.

Reports scoped to a reporting period Summaries grounded in available reviews Consult reports in Sentimo and receive them by email
One review workflow

From customer feedback to a useful next step

See how Insight Reports fits into the review workflow.

01

Use a defined period

Generate the report for the date range covered by the reporting workflow.

02

Summarize the available feedback

Read a structured overview of scores, product or service feedback and suggestions.

03

Put the report in front of your team

Consult it in Sentimo and use the email report to support discussion.

Feature overviewInsight Reports
Illustration
What to expect
ScopeReporting period
ContentAvailable review feedback
DeliverySentimo and email

These summaries are not a dedicated recurring-theme tracker, an early-warning system or a prediction of future outcomes.

Capability and limits

A starting point for your next team discussion

A report helps organize feedback. Your team can assess the findings before deciding what to change.

  • Keep the reporting period visible when reading the findings.
  • Use product or service feedback to frame a discussion.
  • Treat improvement suggestions as proposals to evaluate.
Simple setup

Get started with Insight Reports

Choose the setup that fits your review process.

1

Configure reporting

Choose the reporting settings available for your company.

2

Generate the period summary

Sentimo prepares the report from the available review information.

3

Read and discuss

Open the report in Sentimo or its email and decide which suggestions merit follow-up.

Insight Reports FAQ

What to know before adding Insight Reports to your review workflow.

Reports can include an executive summary, overall scores, product or service feedback and improvement suggestions, based on available reviews for the period.

Yes. The reporting workflow supports emailing the report to the company and its users.

This page describes period-based AI summaries. A dedicated recurring-theme tracking or predictive alerting feature is not included.

There may be no meaningful findings for that period. Reports must not invent products, counts or scores to fill missing data.
Insight Reports · Sentimo

See Insight Reports in your review workflow

Bring your current setup and the work you want to simplify. We will walk through the available settings with you.

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