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Discover Sentimo: AI that understands customer reviews and beyond

Turn customer reviews into actionable insights with AI that reads sentiment, respect, constructiveness, and sarcasm—fast, consistent, and explainable.

Compatible with multiple types of UGC (reviews, blog comments, Q&A, surveys, and more) so you can scale insight across every customer voice.

Get started for free with 10 complimentary review analyses - no payment information required.

Get started for free Get a Demo
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Sentimo dashboard screenshot
Sentimo dashboard review list screenshot

AI Analysis for Reviews and Every Customer Voice

Get fast, accurate, and actionable insights from reviews, blog comments, Q&A, surveys, and more.

Flexible Moderation Rules

Automate moderation with rules that match your brand standards and reduce manual reviews.

Four Scoring Signals

Explain every review with four signals so teams know what to act on.

AI Responses

Reply faster with on-brand drafts your team can approve in seconds.

Review Validator Widget

Improve review quality before submission with smart rewrite suggestions.

Customer Context

See a customer’s full feedback history to spot patterns fast.

Insight Reports

Automated summaries that turn feedback into clear actions.

Multi-Source Ingestion

Connect any source to centralize reviews and comments in one hub.

Multilingual Analysis

Moderate and score feedback in any language with consistent rules.

Dedicated workflows for every UGC type

Sentimo supports reviews and blog comments today, with more UGC types coming next. Each page shows how moderation, AI responses, and insights adapt to that content.

Product Reviews

Sentimo moderates every review, drafts AI responses, and connects customer context so lean CX teams move faster without hiring more agents.

Explore Reviews
Blog Comments

Sentimo moderates blog comments, surfaces themes, and suggests on-brand replies so lean marketing teams scale community engagement.

Explore Blog Comments

Elevate Your Customer Insights with Sentimo

Get a Demo

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Learn how Sentimo works in 4 simple steps.

Transform reviews now, scale to broader UGC later — without changing your workflow.

Import UGCs

Bring in reviews now and expand to other UGC types (blog comments, Q&A, surveys) through API, dashboard, or CSV.

AI-Powered Analysis

Instantly score every UGC for sentiment, respect, constructiveness, and sarcasm.

Review & Act

Filter by type, product, channel, or score to prioritize what matters most.

Generate Reports

Get clear summaries and trends to guide product, CX, and content decisions.

Our Integrations

We centralize customer reviews and other UGC for seamless integration with third-party platforms.

Judge.me review moderation integration with Sentimo
Judge.me

A leading review platform enabling product reviews for e-commerce businesses worldwide.
Okendo review moderation integration with Sentimo
Okendo

A customer marketing platform that enables merchants to collect, showcase, and act on customer reviews.
Adobe Commerce review moderation integration with Sentimo
Adobe Commerce

An e-commerce platform that provides online merchants with a flexible shopping cart system.
Klaviyo review moderation integration with Sentimo
Klaviyo

A marketing automation platform that helps you deliver personalized experiences across all marketing channels.
View All Integrations

Frequently Asked Questions

If you can not find the answer to your question in our FAQ, you can always contact us or email us. We will answer you shortly!

Contact Us
Product Questions

Sentimo is optimized for customer reviews, and it also supports other UGC like blog comments, Q&A, surveys, and more. Everything is analyzed with the same scoring system for sentiment, respect, constructiveness, and sarcasm.

Yes, Sentimo detects sarcasm across reviews and other UGC, giving more precise and nuanced sentiment analysis than typical tools.

Absolutely. Sentimo offers an easy-to-use API and integrations to connect your existing systems and keep data flowing smoothly.

Yes, we believe in providing you with the flexibility you need. You can cancel your Sentimo subscription at any time. We make the process simple and transparent, with no hidden fees or penalties.

Absolutely! We offer 10 free analyses so you can explore Sentimo’s full capabilities without entering payment information. It’s the easiest way to see how Sentimo turns reviews and other UGC into actionable insights.
Technical & Security

Data security is our top priority. Sentimo employs advanced encryption and security protocols to ensure that all customer data is processed and stored securely.

Yes, Sentimo is designed to efficiently process and analyze large datasets, making it ideal for businesses of all sizes and content volumes.

Yes, Sentimo integrates with a wide range of business tools and platforms. You can plug insights into your existing workflows and systems with minimal setup.

Have questions about Sentimo?

Talk with our team about your review volume, workflows, and the best way to get started.

Contact us

Elevate Your Customer Insights with Sentimo

Analyze reviews and other UGC types with Sentimo's powerful AI tools.

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