Sentimo Review Coach

Help customers make their feedback clearer

Give review authors useful feedback while they prepare a review. The widget can suggest clearer wording or details to add, helping them express their experience before submission.

Feedback on the review as written
Rewrite suggestions when useful
A separate step from moderation and publication
Book a demo Try It Now

See how this capability fits your current review workflow.

A clearer review, the same experience
Original review

“The order arrived three days late and there were no delivery updates. Awful.”

Keep the delivery details and explain the issue clearly.
Suggested rewrite

My order arrived three days late, and I received no delivery updates. This made the experience frustrating.

Illustrative example

Illustrative example · Sample content and results.

Feedback on the review as written Rewrite suggestions when useful A separate step from moderation and publication
One review workflow

From customer feedback to a useful next step

See how Sentimo Review Coach fits into the review workflow.

01

Write a review

The author describes their experience in the review field.

02

Get useful guidance

Analysis can suggest clearer wording or details that would make the feedback more helpful.

03

Review the suggestion

The author can use the guidance before continuing with submission.

Feature overviewSentimo Review Coach
Illustration
What to expect
InputAuthor’s review text
GuidanceFeedback and suggestions
PublicationSeparate review workflow

A rewrite suggestion does not guarantee approval, publication or the removal of every risk.

Capability and limits

Make room for honest, useful criticism

Clearer wording should help the author communicate their experience. A negative review can still be specific, respectful and useful.

  • Offer feedback without inventing facts about the experience.
  • Provide a suggested rewrite when the analysis calls for it.
  • Keep review guidance separate from publication decisions.
Simple setup

Get started with Sentimo Review Coach

Choose the setup that fits your review process.

1

Try the existing demo

Open the widget demo and enter a sample review.

2

Explore the guidance

See the feedback and any suggested improvements returned by the analysis.

3

Plan your setup

Discuss where review guidance fits into your existing submission flow.

Continue exploring

Build the rest of your review workflow

Open a related capability or see how supported integrations connect to Sentimo.

Four Scoring Signals

Read sentiment, respect, constructiveness and sarcasm together to understand customer feedback.

Flexible Moderation Rules

Apply score thresholds to approve, hold or reject reviews using your company’s moderation rules.

Multilingual Analysis

Analyze feedback in multiple languages and generate replies in the detected review language.

Sentimo Review Coach FAQ

What to know before adding Sentimo Review Coach to your review workflow.

No. Clear, helpful reviews may receive acknowledgment without a rewrite. Suggestions and clarification points are provided when the analysis considers them useful.

No. Guidance before submission and the moderation or publication decision are separate steps.

Yes. Negative feedback can still be clear and useful. The purpose is to help the author express their experience, not promise a positive review.
Sentimo Review Coach · Sentimo

See Sentimo Review Coach in your review workflow

Bring your current setup and the work you want to simplify. We will walk through the available settings with you.

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