Okendo Integration

Turn Okendo feedback into growth playbooks

Sentimo moderates every Okendo review automatically, drafts AI answers with brand-specific tone controls, and delivers Insight Reports your teams trust.

Auto moderation tuned for Okendo product reviews

AI answers with flexible brand-tone settings

Insight Reports shared across CX and marketing

Okendo logo
Okendo

A customer marketing platform that enables merchants to collect, showcase, and act on customer reviews.

Why teams connect Okendo with Sentimo

Unlock AI-powered workflows that scale with your review volume.

Hands-off moderation

Automate moderation with Sentimo reviewing each Okendo submission for sentiment, respect, and compliance.

Brand-tone AI responses

Draft replies that follow flexible tone controls so every answer sounds like your brand.

Shareable Insight Reports

Keep CX, marketing, and product aligned with reports that highlight review trends and retention drivers.

How the Okendo integration works

From review intake to activation—no spreadsheets required.

Step 1
Connect Okendo

Securely sync published and pending reviews into Sentimo.

Step 2
Moderate and answer automatically

Sentimo enforces moderation policies and drafts AI responses in the tone you configure.

Step 3
Activate Insight Reports

Distribute recurring Insight Reports and push learnings into campaigns and success playbooks.

Use Sentimo and Okendo to

See how brands turn review data into actions that move the needle.

  • Build dynamic testimonial libraries backed by moderated, high-quality Okendo reviews.

  • Alert CX teams automatically when Insight Reports detect dips in review sentiment or star ratings.

  • Feed product roadmaps with tagged themes pulled from moderated Okendo feedback.

Ready to launch the Okendo integration?

Our team can help you connect Sentimo, configure automations, and start capturing ROI within days.