Review analysis, moderation and replies in one workflow

Explore what Sentimo does with imported feedback, what your team controls and which actions depend on the connected source.

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Apply score thresholds to approve, hold or reject reviews using your company’s moderation rules.

Read sentiment, respect, constructiveness and sarcasm together to understand customer feedback.

Draft replies in your brand tone, edit and approve them, and send accepted responses through supported connectors.

Help authors make their reviews clearer before submission with coaching and rewrite suggestions.

Use available, verified author history and product context to inform response drafts.

Read period-based review summaries and improvement suggestions, with reports available in Sentimo and by email.

Bring reviews into Sentimo through supported connectors, CSV imports or the API.

Analyze feedback in multiple languages and generate replies in the detected review language.