Shopify integration

Give your Shopify review apps a shared review workflow

Use Sentimo with Judge.me, Okendo, Klaviyo Reviews or Trustoo. Import reviews from your connected app and work on the feedback in Sentimo, with moderation and reply exports depending on that app.

Connect supported review apps
Analyze imported product reviews
Choose a connector that fits your reply workflow

See your review workflow mapped to Sentimo with no commitment.

AM
Alex M.Shopify · Product review
★★★★☆

“The bag feels well made and fits everything I need. The delivery took longer than expected.”

Sentiment7.2Constructive8.6Respect9.4Sarcasm0.3
Review workflow

Judge.me supports private replies, Okendo supports reply export, and Klaviyo Reviews supports moderation sync. Trustoo imports reviews.

Illustrative workflow
Product feedback

Illustrative example · Sample review, scores and workflow.

Connect supported review apps Analyze imported product reviews Choose a connector that fits your reply workflow
One connected workflow

From incoming review to a clear next step

See where Sentimo helps and what happens in your connected platform.

01

Connect a review app

Use a supported review connector for the app that holds your Shopify product reviews.

02

Work in Sentimo

Analyze imported feedback and apply the Sentimo review workflow configured by your team.

03

Use supported exports

Judge.me supports private replies, Okendo supports reply export, and Klaviyo Reviews supports moderation sync. Trustoo imports reviews.

Example connectionShopify
Illustration
Shopify
Judge.mePrivate replies
OkendoReply export
Klaviyo ReviewsModeration sync
TrustooReview import

Installing the Shopify app does not give every review connector the same export capabilities.

Connected review workflow

Know what each review app can do

Your review app determines which actions can be sent back. Choose the integration page below for its setup and supported workflow.

  • Connect supported review apps
  • Analyze imported product reviews
  • Choose a connector that fits your reply workflow
Simple setup

How the Shopify integration works

Set up the connection and choose the workflow that fits your team.

1

Install the Sentimo app

Use the existing Shopify app listing to begin linking your store to Sentimo.

2

Connect your review provider

Set up the supported connector for the app that collects your reviews.

3

Configure your workflow

Choose analysis, moderation and reply settings that match the connector’s capabilities.

Control stays with your team

Know which actions stay in Sentimo

Installing the Shopify app does not give every review connector the same export capabilities.

Configurable workflow Review visibility

Shopify integration FAQ

What to know before connecting Shopify to Sentimo.

Reviews come through supported review apps such as Judge.me, Okendo, Klaviyo Reviews and Trustoo. The workflow depends on the connected provider.

No. Judge.me exports private replies and Okendo supports reply export. The Klaviyo Reviews and Trustoo connectors do not export replies.

Open its integration page for the supported workflow, connection steps and export limitations.
Shopify + Sentimo

See how Sentimo would handle your Shopify reviews

Bring your current review setup and workflow. We will walk through the supported connection and settings with you.

Book a demo