Use cases built for real teams
Sentimo adapts to different goals—from faster responses to deeper customer insights.
E-commerce & DTC
Moderate reviews faster without hiring more agents
Recommended for DTC, subscription commerce, retail.
Sentimo keeps review quality high while accelerating responses for high‑volume storefronts.
- Auto‑approve safe reviews and flag risky ones
- AI replies that match your brand voice
- Insights by product, category, and channel
Outcomes
- Lower moderation workload
- Faster response SLAs
- More publishable reviews
SaaS & Apps
Turn feedback into product and retention signals
Recommended for B2B SaaS, app platforms, dev tools.
Sentimo surfaces recurring themes and urgency so SaaS teams know what to fix and message next.
- Constructiveness scoring for actionable feedback
- Trend insights by feature or release
- Customer context across multiple reviews
Outcomes
- Faster issue detection
- Clear product priorities
- Retention‑focused insights
Marketplaces
Protect trust with consistent moderation
Recommended for Multi-seller, community platforms.
Sentimo applies strict moderation rules while keeping review throughput high across many sellers.
- Respect and sarcasm detection for safety
- Policy‑aligned moderation rules
- Escalation queues for edge cases
Outcomes
- Safer community standards
- Consistent moderation at scale
- Faster resolutions for disputes
Want a tailored workflow?
We will map Sentimo to your team’s goals in a short call.