01
Import
Bring product reviews from your connected Trustoo account into Sentimo.
Trustoo integration
Turn Trustoo reviews into a clearer response workflow
Bring Trustoo product reviews into Sentimo. Understand the feedback with four analysis scores and prepare response drafts your team can review before handling the reply in Trustoo.
Import Trustoo product reviews
Analyze feedback with four scores
Prepare and review replies in Sentimo
See your review workflow mapped to Sentimo with no commitment.
AM
Alex M.Trustoo · Product review
★★★★☆
“The bag feels well made and fits everything I need. The delivery took longer than expected.”
Sentiment7.2Constructive8.6Respect9.4Sarcasm0.3
AI reply draft · Brand tone
Thanks, Alex. We’re glad the bag works well for you, and we’re sorry the delivery took longer than expected. We appreciate you sharing both parts of your experience.
Illustrative workflow
Product feedback
Illustrative example · Sample review, scores and workflow.
Import Trustoo product reviews Analyze feedback with four scores Prepare and review replies in Sentimo
One connected workflow
From incoming review to a clear next step
See where Sentimo helps and what happens in your connected platform.
02
Understand
Read sentiment, respect, constructiveness and sarcasm to decide what needs attention.
03
Prepare a reply
Generate a draft using your brand guidance and review it in Sentimo before responding in Trustoo.
Example connectionTrustoo
Illustration
Trustoo
Review importAvailable
Analysis and draftsIn Sentimo
Reply publicationIn Trustoo
This connector imports reviews. It does not publish replies or synchronize moderation decisions back to Trustoo.
Connected review workflow
Get the review and draft ready in one place
Sentimo helps your team understand incoming feedback and prepare a thoughtful answer. Your team handles publication in Trustoo.
- Import Trustoo product reviews
- Analyze feedback with four scores
- Prepare and review replies in Sentimo
Your brand voice
One review, four ways to answer
Illustrative drafts for the same product review. Choose a tone to see how response guidance changes the wording.
Simple setup
How the Trustoo integration works
Set up the connection and choose the workflow that fits your team.
Connect Trustoo
Enter the Trustoo connection details to import your product reviews.
Analyze and draft
Apply your Sentimo review rules and generate replies in your configured tone.
Review and respond
Review the draft in Sentimo, then handle the response separately in Trustoo.
Control stays with your team
Know which actions stay in Sentimo
This connector imports reviews. It does not publish replies or synchronize moderation decisions back to Trustoo.
Configurable workflow Review visibility
Trustoo integration FAQ
What to know before connecting Trustoo to Sentimo.
No. You can prepare and review reply drafts in Sentimo, but publication is handled separately in Trustoo.
No. This connector does not synchronize moderation decisions back to Trustoo.
Sentimo scores sentiment, respect, constructiveness and sarcasm. Your team can use these scores to guide its review workflow.
Trustoo + Sentimo
Book a demo
See how Sentimo would handle your Trustoo reviews
Bring your current review setup and workflow. We will walk through the supported connection and settings with you.