AI replies that keep your voice intact
Generate on-brand responses with customer context, then approve, edit, or auto-send based on confidence.
Tone control and templates
Context-aware personalization
Human-in-the-loop controls
AI Responses
Reply faster with on-brand drafts your team can approve in seconds.
Reply faster without losing your voice
- Keep responses consistent across channels.
- Reduce time-to-response without hiring more agents.
- Auto-send only when confidence is high.
Reply faster without losing your voice
Key outcomes your team gets immediately.
Keep responses consistent across channels.
Reduce time-to-response without hiring more agents.
Auto-send only when confidence is high.
How it works
Generate draft
AI drafts a response with your tone and context.
Approve or edit
Your team approves with one click or makes edits.
Send or queue
Responses publish automatically or stay in review.
Best for
Practical scenarios where this feature delivers immediate value.
Teams handling high response volume
Brands with strict tone requirements
Organizations seeking faster SLAs
Explore other features
Build a complete workflow across moderation, responses, and insights.
Flexible Moderation Rules
Automate moderation with rules that match your brand standards and reduce manual reviews.
Four Scoring Signals
Explain every review with four signals so teams know what to act on.
Review Validator Widget
Improve review quality before submission with smart rewrite suggestions.
Customer Context
See a customer’s full feedback history to spot patterns fast.
Ready to activate AI Responses?
We will help you configure it in days, not weeks.